Managed IT support
Help with computers, email and staff access. Agree ongoing support, maintenance and any onsite work.
IT support servicesSYDNEY · AUSTRALIA-WIDE SUPPORT
Business IT help.
A team you can speak to.
Computers, email, staff access. When something needs fixing or changing, talk to CMSIT. We help you agree the work, responsibilities and costs before you decide.
Based in Alexandria since 1996. Onsite support in Greater Sydney and scoped remote support across Australia.
Prefer to call? 02 8004 9251
Technology we work with
OUR SERVICES
What do you need
help with?
Choose the closest match. You do not need to know the technical name for the work.
Cloud & Microsoft 365
Fix business email problems, plan an email or file move, or get help managing staff accounts.
Cloud servicesPeople & operations
Virtual remote staffing
Tell us the role, tasks and hours you need covered. Discuss recruitment, onboarding and access to your systems.
Discuss a staffing roleAI expertise
AI specialists & integration
Start with a task your team repeats. Discuss whether AI can help, what it would connect to and how to assess it.
Discuss an AI projectCyber security
Layered protection for your devices, identities and network, with monitoring and response options.
Security servicesVMware to Proxmox migration
Review your options with a costed migration scope, maintenance windows, backup and rollback planning.
Arrange an assessmentFind your next step
What would you like to improve?
Choose a priority to see a practical starting point.
Start with your current IT setup
Review your devices, recurring issues and support responsibilities. Agree the scope of managed support before choosing a plan.
Explore managed IT support →Our client industriesDifferent businesses.
Different businesses.
The same care for their IT.
Get to know the types of organisations we support. Explore their priorities by sector, with client names kept private.
Select an industry to explore its technology needs.
01Professional services
Consultancies, agencies and business advisory teams.
Secure client files, Microsoft 365 collaboration and reliable support for hybrid teams.
Explore support for this sector →02Accounting & finance
Accounting practices and finance teams.
Client information protection, business software access and backup planning around busy reporting periods.
Explore support for this sector →03Legal practices
Law firms and legal service teams.
Document access controls, practice software support and email security for confidential work.
Explore support for this sector →04Healthcare & allied health
Clinics, practices and allied health providers.
Practice software, staff access and recovery planning for sensitive patient information.
Explore support for this sector →05Not-for-profits & community
Charities, community groups and service organisations.
Practical licensing, secure collaboration and IT support aligned with available budgets.
Explore support for this sector →06Religious organisations
Churches, parishes and faith-based foundations.
Staff and volunteer access, shared documents and technology for community operations.
Explore support for this sector →07Construction & engineering
Building businesses, engineering teams and trades.
Site-to-office connectivity, large project files and access for mobile teams.
Explore support for this sector →08Manufacturing & logistics
Manufacturers, warehouses and transport operations.
Warehouse connectivity, business systems and recovery planning for operational interruptions.
Explore support for this sector →09Real estate & strata
Property agencies and strata management teams.
Property software access, email security and collaboration between office and mobile staff.
Explore support for this sector →10Schools & education
Schools and education providers.
Classroom technology, user access and dependable collaboration for staff and students.
Explore support for this sector →Your industry. Your people. Your priorities.
Discuss your business with us →ABOUT CMSIT
An established IT partner.
A team you can speak to.
Technology decisions affect how your people work every day. We take the time to understand your operations, explain your options and agree what needs to happen next.
Based in Alexandria, we provide on-site support across Greater Sydney and remote support for Australian businesses and not-for-profits.
About our team →Since 1996
Supporting Australian organisations through changing technology.
Sydney based
A local point of contact, with on-site and remote support.
Clear scope
Work, responsibilities and service arrangements agreed before delivery.
THE PEOPLE BEHIND CMSIT
Meet the team behind your IT.
Get to know our people across helpdesk, engineering, security and account support.
Marilyn Tabilin
IT - Helpdesk
Marlon Madrigal
Helpdesk Manager
Jeffrey Espe
IT Support
Kian Villanueva
On-site Engineer
Gerard Millena
IT Administrator
Valerie Frias
IT Account Executive
Joven Lapid
Cyber Security Specialist
Mylene Bajamundi
IT Helpdesk Support
Carlos Rosario
Senior Engineer L3
INDEPENDENTLY ATTESTED THROUGH CYBERCERT
SMB1001:2026 Gold certified.
CMSIT achieved Gold (Level 3) certification on 14 July 2026. Our security service starts with the same practical attention to controls, access and recovery.
COMMON QUESTIONS
Before we speak.
Tell us what your business needs. We will help define the practical next step.
Can CMSIT help our NSW business with IT support?
Our Alexandria-based team can discuss managed IT, helpdesk and remote support for NSW businesses. Share your sites, users and business hours so we can confirm coverage, escalation and any onsite requirements in the proposal.
How can virtual remote staffing help our business?
Start with the work you need covered, such as administration, customer service or IT tasks. We discuss the role, skills, hours and supervision, then scope recruitment, onboarding and system access together.
Can you work alongside our existing IT team?
We can discuss co-managed support or a defined project. Agree responsibilities, access, escalation and handover documentation so the scope supports your existing team.
Can you help us decide where AI is useful?
Our AI specialists can review a repeatable workflow, assess data and integration requirements, and define a pilot with measurable outcomes and human review.
What happens after we enquire?
Share your main priority and preferred contact time. We discuss your requirements, identify any assessment needed, and agree the next step. A written proposal sets out scope and costs before you proceed.
Discuss your business needs
Choose a service, or tell us what your business needs. Your name and email are enough to start.
A brief outline is enough. We will get back to you within one business day.
Plan your service before requesting a quote
Browse our business IT and remote staffing guides
Practical guides for business owners comparing service scope and costs.