Simple pricing, zero surprises
One predictable monthly fee per user, everything included. No lock-in contracts, no hidden extras, no invoice shocks — just IT support you can budget for.
Choose the level of cover that fits
All plans are per user, per month, and scale up or down as your team changes. Indicative pricing shown — we'll confirm an exact quote after your free IT audit.
Essentials
from $65/user/mo
Core support and protection for small teams that need dependable day-to-day IT.
- Business-hours help desk
- Proactive monitoring & patching
- Endpoint antivirus & email filtering
- Microsoft 365 management
- Cloud backup for email & files
Professional
from $95/user/mo
Full managed IT with stronger security for businesses that can't afford downtime.
- Everything in Essentials
- Unlimited help desk, remote & on-site
- 24/7 monitoring & alerting
- WatchGuard firewall & UTM management
- Huntress EDR + ITDR protection
- MFA, threat detection & response
- Regular strategy reviews
Complete
from $135/user/mo
Your fully outsourced IT department, with strategic leadership included.
- Everything in Professional
- 24/7 SOC monitoring (Huntress)
- Virtual CIO & technology roadmap
- Security uplift program
- Disaster recovery planning & testing
- Vendor & licence management
- Priority response SLAs
Prices are indicative, in AUD and exclude GST. Final pricing depends on your environment, user count and any co-managed arrangements — minimum user counts may apply. Project work, VoIP & 3CX, data centre services and one-off engagements are quoted separately.
The baseline we never compromise on
Whichever plan you choose, some things are non-negotiable. These are built into every agreement we sign — because IT support without them isn't really support.
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No lock-in contracts
Month-to-month flexibility. Stay because we're good, not because you're stuck.
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Fixed monthly fee
Unlimited support within your plan — a busy month never means a bigger bill.
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Free IT audit first
Every engagement starts with a free audit, so your quote is based on facts — not guesses.
Also in every plan
Common questions about our plans
Mainly your user count, the complexity of your environment (servers, sites, line-of-business apps) and the plan you choose. After a free IT audit we'll give you a fixed quote — and it stays fixed.
Yes — plans flex with your business. You can move between tiers or adjust user counts month to month, and we'll recommend a change ourselves if we think you're on the wrong plan.
Absolutely. If you have an internal IT person or team, we build a custom co-managed plan that covers the gaps — after-hours coverage, security, escalations or project capacity — at a price that reflects the shared load.
Licences (like Microsoft 365) and hardware are billed at transparent cost-plus rates, separately from your support plan, so you can always see exactly what you're paying for.
Get a fixed quote for your business
Start with your free IT audit — we'll come back with exact pricing, usually within one business day.
Get Your Free IT Audit